Suite 1 First Floor, Stoneham Arms, Bassett Green Road, Southampton, SO16 3EG

Tel: 023 8055 3515

Fax: 023 8171 8205

Care Provision

Facilities

Our Homes are friendly and comfortable and we aim to provide a safe homely environment. We have a range of equipment to assist with all aspect of daily living including adjustable beds where necessary, pressure relieving mattresses when required, bath rails and a lift or stair lift. All rooms are furnished but Residents are welcome of bring in any of their own pieces of furniture or personal pictures that they wish. Some of our Homes may not be suitable for total wheelchair dependent Service Users but we endeavour to ensure this wherever possible.

As to assist our Service Users with Dementia, we have alleviated steps where possible from the internal structure of the buildings. All have lifts or stair lifts to provide ease of access for all residents. Our Homes have assisted Bathing facilities for our Residents who are particularly frail or mentally impaired and need assistance bathing.

Each Home has a professional cook who does our catering with individual dietary needs being dealt with.

We have in house laundry systems but ask that all items of personal clothing be marked with the Residents name, relatives deal with that anything requiring special laundry Care, and that the staff are made aware of these.

Residents

Our Homes are registered with the Care Quality Commission (CQC) following the introduction of the Care Standards Act in April 2000

Our Homes operate a locked door policy, therefore all external doors are locked and can only be opened by a member of staff (except when a fire alarm is activated, then all doors unlock automatically). This is to prevent Service Users who may inadvertently “wander” to the outside perimeter of Our Homes and may sustain an injury or become disorientated and become lost.

Please note that Service Users who are not admitted under the DE or MD categories (Dementia or Mental Disorder) will be given, if they so wish, the code or key to open the external doors and of course any amended code to the same.